SHIPPING & DELIVERY
Shipping Policy
Thank you for visiting and shopping with Hineni Homestead!
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All orders are processed within 7-10 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
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Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
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International Shipping Policy
We currently do not ship outside the continental US.
Incorrect Shipping Address and Rufused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
[Your Company] will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
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Call 614-596-8522
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Or alert us at hinenihomestead@gmail.com
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.